Select the choice which best completes the statement, or answers the question, by clicking on the corresponding letter.
Role ____ is when an individual's job duties and performance expectations are not clearly defined.
conflict
ambiguity
overload
synchronization
Employees with high role ambiguity will:
have increased job satisfaction
become depressed
perform at higher levels
all three of these will result from role ambiguity
Role ____ develops when employees feel they lack the skill or workplace resources to complete a task.
conflict
ambiguity
overload
synchronization
Bob has been frustrated with his job for the last three months. He was given two new assignments to complete in addition to his regular duties. To make matters worse, his computer is too slow to handle the programs he needs to run. Bob's stress level can probably be explained by:
a lack of person-organization fit
role ambiguity
role conflict
role overload
____ help reduce the potential for stress that comes from role conflict and role ambiguity.